Good Practice Policy for AIM Reflexology

Terms & Conditions

I am a full member of the Association of Reflexologists (AoR). Being a full member of the AoR demonstrates that I have a nationally recognised Diploma in Reflexology.

As an AoR member:

  • I am bound by the AoR Code of Practice and Ethics. 

  • I follow the AoR Good Practice Policy and hygiene guidance to ensure client safety. 

  • I will always be adequately insured for medical malpractice /professional indemnity requirements. The industry standard is in excess of £5 million cover.

  • I comply with the AoR Continuing Professional Development requirements which ensures my practice is kept up to date.

  • I am compliant with GDPR data protection, please see my separate Privacy policy. Your information will remain confidential at all times.

  • As a professional and highly qualified reflexologist with MAR status, I will provide you with the appropriate bespoke treatment and support.

1. Appointments 

I have health requests of my clients as follows:

  • If you have a cough, a fever or loss of taste and smell or have been in touch with anyone with these symptoms please contact me as we may need to postpone your appointment.

  • In return I will apply these high standards to myself. Should I feel unwell, unable to treat or it is inadvisable for me to treat, I will explain the situation to you as soon as possible before your treatment.

2. Fees

  • My fees are as follows, they are payable in full at the time of treatment. 

  • List of charges:

Reflexology - initial consultation and treatment 80 min: £50

Reflexology - follow up treatments 60 min: £50

Acupressure Facial Therapy - initial consultation and treatment 70min: £50

Acupressure Facial Therapy - follow up treatments 60 min: £50

  • I reserve the right to choose to use discretion regarding the application of any discounts.

3. Cancellation Policy 

  • I have a 24 hour cancellation policy. As you are aware my business is dependent on the number of clients I can see in my clinic hours. Therefore if you are unable to make a previously arranged appointment I request that you provide me with at least 24 hours notice. This will allow me the option to re-book the time slot with someone on my waiting list.

  • Less than 24 hours notice may result in a fair-use fee of 100% of my usual treatment cost. This fee will be required to be settled prior to any future bookings. 

5.    Treatment packages

  • I offer the option to book a package of treatments. These are provided at a reduced price and available from the 2nd treatment onwards, payment terms to be agreed beforehand.

  • These treatments can be booked during my normal working hours with no restrictions. 

  • Where an appointment is booked and missed, my cancellation policy above will apply and an amount will be deducted from those remaining.

  • These treatments have to be used within one year.

6.     Vouchers

  • I supply the option to buy vouchers for treatments. These may be given as gifts.

  • These treatments can be booked during my normal working hours with no restrictions.

  • Where an appointment is booked and missed, my cancellation policy above will apply.

  • These vouchers are required to be used within two years.

7.    Use of background music

  • The venues I practice from have The Music Licence so I am able to change what I play as background music. If for any reason you do not like the music I play during a treatment please do let me know. 

8. The use of Face Coverings

  • I am happy to treat without myself or my clients wearing face coverings

10. Special Treatment License 

  • As a member of the AoR, working under their high standards, I am exempt from requiring a Special treatments license working within Central Bedfordshire Council.